Five CX shifts shaping 2026
Zendesk has released its 2026 Customer Experience (CX) Trends report, pointing to contextual intelligence—the real-time combination of AI, data and human understanding—as the...
Ransomware Response and Recovery: Five Best Practices for CISOs
For CISOs, ransomware is no longer a technical incident.It is an enterprise risk with financial, operational, legal, and reputational consequences. Attackers today assume...
C-suite leaders unfazed by potential AI bubble: Accenture
C-Suite leaders remain bullish on AI investments in 2026, despite grappling with shortages of skilled talent that’s risking their ability to scale and...
India’s Sustainability Ambition Runs Ahead of Execution, Finds 2025 Global Sustainability Barometer Study
Kyndryl, in collaboration with Microsoft, has released the India findings from the 2025 Global Sustainability Barometer Study, revealing that sustainability remains a top...
Human Skills Are the Real Differentiator in the AI Era
As AI becomes part of everyday work, one truth is becoming clearer: high-performing teams are not defined by technology alone. They are defined...
