ICT leaders and industry executives are sharing their insights on how the year 2024 was and how they are looking up to embrace year 2025.
The year 2024 has been a year of measured progress for the IT industry, as businesses navigated global economic uncertainties, cautious investments, and delayed decision-making. However, as we look ahead to 2025, the outlook is decidedly optimistic. Increased IT spending and a growing urgency among traditional enterprises to accelerate digital transformation will drive the industry forward.
The adoption of Generative AI is no longer a choice but a necessity, as both enterprises and consumers actively integrate AI-driven solutions into their operations. Moving beyond proof-of-concept projects, businesses are now focusing on leveraging advanced AI capabilities to achieve tangible results. Key advances in the areas like security technologies, responsible AI, intelligent automation, and data intelligence will play a pivotal role in shaping successful digital transformation journeys across industries.
At InfoVision, we continue to drive innovation in specific areas such as Network APIs and autonomous networks in Telecom space, Omni-channel commerce and loyalty solutions in retail to mention a few and most importantly enable our customers to stay ahead in this dynamic landscape,” said, Girish Hirde – Global Delivery Head at InfoVision.
Spearheading AIoT Security Technologies for Better Outcomes, Ashish Dhakan, MD & CEO, Prama Hikvision India Private Limited, says, “The year 2024 was a test of our technology prowess. Despite market challenges and upheavals, we were able to win against the odds and for this, we are thankful to our partners who supported us all the way.
Hikvision India in 2025:
The security industry is poised for a new growth phase as we finalise our 2025 roadmap plan. India continues to be an important market for Hikvision; it is one of Hikvision’s top three markets for video security solutions. As market leaders and technology innovators, Hikvision India prides itself for its integrity and resolve to safeguard the interest of our ecosystem partners, system integrators and end-users. This year, we are taking the latest security trends to Tier-II and Tier-III cities by reaching out to end-users with bespoke solutions.
Hikvision India’s Initiatives:
At Hikvision India, we are also spearheading the Indian market with positive initiatives such as ‘Make-in-India 2.0’ to provide cutting-edge technologies—especially in Artificial Intelligence of Things (AIoT) Security Solutions, Automation, Robotics, Machine Vision, Thermal and Medical Imaging Technologies—and essential training that empowers the Indian youth with the right set of skills to provide high-quality service for our products and solutions.”
Ishan Technologies, India’s foremost IT and Telecom solutions provider offering customized solutions to meet diverse business needs. Ishan operates as a leading systems integrator and premium internet service provider. With a strong pan-India presence, the company has achieved a turnover of over INR 500 crore in FY 2024-2025.
This year has been a game-changer for India’s tech sector, marked by the rapid adoption of AI, cloud computing, data center expansions, and advanced cybersecurity solutions. Additionally, communication platforms are breaking barriers with real-time voice, video, and messaging solutions, while cybersecurity frameworks are evolving to counter the rising tide of AI-driven threats.
At Ishan Technologies, we have embraced this transformation by integrating AI-driven analytics, automation, and personalized solutions into our services. A key milestone has been our partnership with Nokia, enabling us to deliver cutting-edge broadband solutions. Furthermore, the launch of our Unified CCaaS platform is redefining the customer experience, offering seamless voice, video, and messaging integration, and bridging gaps across business ecosystems. By advancing AI-powered solutions, we are addressing critical challenges such as data privacy, bias, and security through robust managed XDR and AI-driven threat detection.
Looking ahead to 2025, the rise of Global Capability Centers (GCCs) is expected to increase demand for scalable tech services and put pressure on Indian tech companies to ramp up their offerings. At Ishan Technologies, we are committed to revolutionizing last-mile connectivity by building a Giga Network that delivers reliable, high-speed solutions across urban and rural landscapes. Our vision includes enhancing customer experiences, expanding network capabilities, and empowering businesses and communities with accessible and impactful technology in an increasingly competitive landscape.”
Ajay Trehan, Founder and CEO at AuthBridge, sheds light on the forward looking trends to watch out in 2025.
The rise of AI-generated deep fakes and increasing discrepancies in employee verification present significant challenges in today’s technological landscape. Fraud volumes in India surged by 101% in the first five months of 2024, with background check discrepancies rising by 44% compared to 2023. These trends highlight the urgent need for advanced identity verification, KYC, and any third-party due diligence solutions to protect businesses.
Sensitive sectors like BFSI, digital transformation have driven growth but exposed new vulnerabilities, with cyber fraud in banking transactions rising by 13% in FY 2023-24 and background check discrepancies increasing by 10.4%. By integrating solutions like instant document verification, real-time GST validation, and AI-powered entity screening, organisations can identify red flags early and mitigate risks effectively. AI-driven KYC processes, including video verification and document authentication, further enhance security, compliance, and trust in digital transactions.
Looking ahead to 2025, we expect the adoption of privacy-enhancing technologies (PETs) and intelligent automation to reshape the BFSI sector’s approach to verification. Our focus will be on leveraging automation, AI, and privacy-first solutions such as facial recognition, real-time document verification, and entity screening to mitigate fraud risks, improve operational efficiency, and ensure trust and resilience across all verification touchpoints in an increasingly complex digital ecosystem.”
A. Gururaj, Managing Director, Optiemus Electronics, shares his thoughts on the year 2024 and upcoming trends in year 2025.
2024 has been a milestone year for the Indian electronics manufacturing industry witnessed a significant growth with the government initiatives, policies and industry’s efforts. The electronics manufacturing in India has pegged around $115 billion market in 2024 nearly doubling itself in the last six years and the government’s industry-specific initiatives like PLI, ease of doing business policies and more importantly, changing geo-political scenario have given a significant push to India’s ambition in electronics manufacturing.
As India’s trajectory in the electronics manufacturing industry continues to ascend, we are witnessing a significant shift in how global companies view India—not just as a market but as a major hub for their manufacturing operations. The increasing number of strategic alliances between Indian companies and global giants underscores the growing confidence in the capabilities of Indian electronics manufacturers. We can already witness the government’s focus to further expand the Make in India vision by building and supporting an entire ecosystem where the announcement for the PLI for electronics components has come as a major move which will cover a wide range of components.
At Optiemus, we continue to strive with our focus on innovation and our belief in the capabilities and significant market potential remains intact. Today, we are actively working in the telecom equipment and hearable/wearable categories with a number of brands, especially manufacturing for Tejas Networks and other brands like Xiaomi, etc. We are also further delivering innovation in the Drone business and have launched a number of products and initiatives. In a path-breaking move, we have also partnered with Corning International and laid the foundation stone for the manufacturing plant in Chennai.
In 2025, we are looking forward to continuing the momentum and forging further partnerships with the brands especially in telecom and IT hardware products like servers. We are confident that we will be able to almost double our revenues in the next two years. In the coming year, we will foray into various areas in the electronics supply chain for greater value addition in India. We also plan to partner with companies from other countries to promote greater ODM capabilities in India.
To be successful, the new PLI scheme for electronics components manufacturing needs to adopt a multi-pronged approach, such as having adequate capital expenditure support, providing necessary operational expenditure incentives, addressing non-tariff barriers, and providing access to global markets to allow Indian companies to compete globally. The industry also needs to create products where produced can be used to create new markets. From that point of view, we need access to global markets, support for testing, getting global approvals, etc. Another aspect that needs to be looked at when it comes to developing a full-blown electronics manufacturing ecosystem is the potential to create high-value jobs. Unlike assembly of finished goods, where floor staff are required, we would need a highly skilled workforce to reach this next level.”
Ankit Kumar, CEO, Skye Air, says, “2024 has been transformative for India’s drone industry, showcasing Bharat’s immense potential as a land of opportunities. With remarkable advancements in policy, innovation, and sector-wide adoption, the industry has grown exponentially, impacting logistics, agriculture, healthcare, and infrastructure. In a groundbreaking development, Gurugram became the first metropolitan in the world to adopt drone-based delivery in daily life, enabling residents to receive anything and everything within minutes. Milestones like drone-based mail delivery in Arunachal Pradesh, Himachal Pradesh, and AIIMS medical supply chains further highlight the sector’s ability to enhance accessibility and efficiency.
As we move into 2025, the momentum will only grow stronger, with drones becoming increasingly integrated into mainstream operations. The focus on scaling networks, boosting payload capacities, and driving cost efficiencies will unlock new opportunities in quick-commerce, urban air mobility, and sustainability. Initiatives like the PM GatiShakti National Master Plan and continued investments in R&D and skill development will further solidify India’s ambition to become a global drone hub by 2030. The future holds incredible promise as drones address real-world challenges, from reducing urban congestion to minimizing carbon footprints, propelling Bharat toward a technology-driven, sustainable tomorrow.”
2025: Navigating the Future with Geospatial Intelligence
Saurabh Rai, CEO, Arahas, says, “Reflecting on 2024, the geospatial sector has witnessed transformative advancements, driven by innovations that integrate GIS, AI, and IoT into critical domains. The development of the Ayodhya Sustainability Index as a milestone in leveraging geospatial intelligence for sustainable urban planning, environmental conservation, and heritage preservation. This initiative has set a global benchmark, showcasing how technology can balance growth with cultural preservation. The year also saw India embracing national initiatives like Naksha, Bhuvan, and SVAMITVA, which propelled sustainable development, urban planning, and disaster management using geospatial solutions. These programs reflect the sector’s growing influence in addressing complex challenges.
Looking ahead to 2025, the integration of geospatial technologies with AI, IoT, and big data is poised to transform industries such as agriculture, logistics, and renewable energy. The focus will be on leveraging these technologies to tackle global issues like climate change, rapid urbanization, and resource management. With data-driven tools at the core, the industry aims to drive impactful and sustainable change, fostering innovation and supporting national priorities. As geospatial intelligence continues to evolve, it promises to play a critical role in shaping a more sustainable, resilient, and technologically empowered future.
Dr. Yajulu Medury, Vice Chancellor, Mahindra University, says, “The Indian education sector in 2024 witnessed a significant evolution, characterized by technological integration, an emphasis on inclusivity, and the fostering of global partnerships. The implementation of hybrid learning models has facilitated enhanced connectivity between students and educators, thereby expanding access to quality educational resources across diverse geographical locations. AI-powered tools and data analytics have personalized learning pathways, helping students achieve their full potential while bridging learning gaps. Moreover, the growing emphasis on skill-based education has aligned academic curricula with industry demands, fostering employability and entrepreneurship. As we move toward 2025, the outlook for education in India is promising. We anticipate a stronger integration of emerging technologies such as AR, VR, among others for creating immersive and secure learning experiences. Sustainability and social impact will increasingly influence curriculum design, reflecting the global call for responsible innovation. Collaboration between academia and industry will deepen, fostering research, internships, and real-world exposure for students. Furthermore, initiatives to internationalize Indian education will gain momentum, attracting global talent and building world-class institutions. Mahindra University is embracing these trends, ensuring our students are equipped to excel in a dynamic, interconnected world. Our focus remains on nurturing a culture of innovation, inclusivity, and lifelong learning to drive India’s progress in education and beyond.”
Dr. Sanjay Gupta, Vice-Chancellor of World University of Design, shares his thoughts, “In India’s dynamic educational landscape, 2024 has been a year of profound transformation, defined by resilience, adaptability, and an unwavering commitment to shaping the future. Emerging disciplines such as Digital Product Design, Interior Architecture, Communication Design, Gaming, Fashion, Films and Performing Arts have captured the imagination of students, signaling a shift toward non-traditional courses that align with evolving industry demands and creative aspirations. Technological advancements in AI, VR, and AR have opened new frontiers, enabling us to redefine education for the modern era and create career opportunities in cutting-edge domains. At WUD, our QS Platinum rank in design education and innovative initiatives, like the introduction of B.Tech programs in Design and Computer Science, and a M.Des program in Game Development have positioned us as leaders in interdisciplinary and experiential learning.
Looking ahead to 2025, we foresee a continued surge in demand for high quality design education across diverse sectors, driven by global trends and the need for adaptable, creative thinkers. Personalized learning, interdisciplinary approaches, and global collaborations will reshape traditional paradigms, bridging cultural and academic gaps. At the World University of Design, we remain steadfast in our mission to sculpt future leaders, making education a dynamic and transformative force in an ever-changing world.”
Konark Trivedi, Founder and CEO, Frog Cellsat Ltd, says,
“The year 2024 has been transformative for India’s telecom sector, marked by significant policy initiatives and remarkable achievements that have strengthened the national digital infrastructure. Key initiatives such as the Telecom PLI Scheme and the BharatNet project have played a central role in expanding broadband access, boosting local manufacturing, and fostering over 22,000 job creation; positioning India as a global manufacturing hub.
The Telecommunication Bill 2024 was a milestone in modernizing regulations, addressing issues like spam calls and ensuring consumer protection. Similarly, the accelerated rollout of 5G, supported by programs like GatiShakti, tackled deployment challenges through coordinated efforts between the government and private players. A focus on energy-efficient networks and infrastructure sharing also helped manage rising operational costs, ensuring growth remained sustainable.
Looking ahead to 2025, the sector must build on these achievements by fostering innovation in areas like public-private partnership, facilitating R&D and promoting penetration of better connectivity in lesser connected areas. Ensuring data security and stringent policies to avoid surpassing any regulation should also be the key focus to ensure privacy rights of the patrons.”
